Returns & Exchanges
At Allison Izu, we want you to love your fit and feel confident in every piece. If you are not completely satisfied with your purchase, we accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing